2014/01/28

CIMB 银行用户看过来CIMB Bank upgrade system

如果你的CIMB流动户口,就是这个农历新年要用到CIMB atm card, debit card,就要留意这个讯息。

CIMB提升系统,会在31012014-大年初一的11.45pm一直到03022014大年初四6am,把以下的服务暂停,也就是暂时不能使用。

 

资料来自CIMBCLICKS

CIMB Bank will be upgrading its system from:

11.45PM
Friday, 31 January 2014
to 6.00AM
Monday, 3 February 2014

During this time, the following services will be temporarily unavailable:
1- CIMB Bank / CIMB Islamic Branches and Service Centers
2- Self-Service Terminals
  • Automated Teller Machines (ATMs and MEPS) (所有CIMB的ATM机和MEPS,代表在该期间不能提CIMB户口的钱。。。)
  • Cash Deposit Machines (CDM) (不能存钱到CIMB户口
  • Cheque Deposit Machines (CQM)(不能进支票到CIMB户口
  • Foreign Currency Dispenser (FCD) (这个。。。歪歪不懂什么东东
3- All Debit Card Transactions (debit card不能用
4- Online Banking(电子银行不能用
   (CIMB Clicks, BizChannel@CIMB, Gateway@CIMB, Host-to-host Connectivity, OctoPay)
5- Mobile Banking (MyMobile, Clicks Apps, Mobile Banking Java)
6- Self-service Phone Banking

All services will resume after 6.00AM on Monday, 3 February 2014.
IMPORTANT: Delay in Scheduled Transactions Processing
  • If you have scheduled transaction for fund transfer, instant transfer (IBFT), bill payment, CIMB credit card and loan payments setup during the downtime, please take note that your transaction will only be processed latest by 3 February 2014.
  • Please make the necessary modification to your scheduled transaction dates if you need the payments / transfers to be processed earlier.
The upgrade will result in the following changes, which will take effect after 6.00am, Monday, 3 February 2014:


Please click here to read our FAQ.

For further information, please contact our customer care hotline at 1 300 880 900 (within Malaysia), +603 2295 6100 (from overseas) or email us at callcentre@cimb.com.
Thank you for banking with us and we look forward to your continued support.

The Management
CIMB Bank Berhad & CIMB Islamic Berhad

--------------------

这个系统提升有需要搞到停止那么多服务吗?

要是CIMB客户没有使用网络,要在新年期间,又倒霉只有CIMB储蓄户口可以按钱,并且没有信用卡,然后,在CIMB upgrade system期间需要用到钱,不就没有钱过年咯?_? 

歪歪也是在Investalk看到《CIMB过年没开》讯息,才留意到,就算自己这两天有开CIMBCLICKS网站,也没有去阅读leh...

要是遇到紧急需要用到钱,而又只有CIMB户口,就。。。

如果有任何问题,请直接联络CIMB询问.



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12 条评论:

  1. 也只有无奈的接受!完全不理会我们新年期间需要提款买kangkung!提前提款放在家,不安全。把钱随身带?更危险。唯有把钱transfer 去老虎银行。希望system upgrade 可以顺顺利利,还记得上次Hong Leong 整合 EON Bank 系统时,搞得一团糟。记得花好长一段时间才解决。那时,提款卡不能用,online banking account 又不能用 ....

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    1. 确实带来很大的不方便。

      如果要upgrade system,还要停止服务几天,应该刊登报纸通知,毕竟不是所有的人都会上网的。

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    2. 前几天有看见CIMB在星洲日报刊登这个消息。只不过,好选不选,偏偏选在农历新年别人用钱期间来个major upgrade,就有点不解了。

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    3. 我有买星洲,都没有注意到:)

      如果上山赌博,正好用CIMB,就可以少输钱了:)

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  2. Core System Upgrade 是需要这么多天的。同一个Vendor做的东西。所以,应该多多少少会像上次HLB 和 EON 那样。做好准备吧!

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    1. 昨天看到小心,我已经快快把需要动用的资金,转去老虎银行了。 :)

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  3. Foreign Currency Dispenser (FCD) 是放置于机场让客户提取外币的 ATM.

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  4. cimb 's angpao for the chinese!

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    1. 确实让人很不方便,佳节特别需要用到存款和提款机的服务。

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  5. 其实CIMB选择新年期间做upgrade是因为根据统计,这个时候是全年transactions最少的时候。马来西亚是整个CIMB集团第二个upgrade的国家,之前CIMB Thai已upgrade成功了。希望有了CIMB Thai的经验,这一次upgrade可以顺顺利利。

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    1. 谢谢你的资讯:)

      新年快乐:)

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